Staff Product Manager

Role Description

In this role, you’ll shape how users engage with Dash across every touchpoint—defining how our assistant shows up contextually, seamlessly, and intelligently across platforms. You’ll own the cross-surface experience strategy, ensuring Dash feels cohesive and deeply useful no matter where people work.

Responsibilities

• Own and evolve the product vision, strategy, and roadmap for Dash’s multi-surface experiences (desktop, mobile, browser extension).
• Define how Dash’s assistant manifests across platforms—ensuring intuitive, context-aware, and performant experiences that meet users where they are.
• Translate AI capabilities into concrete strategies, hypotheses, and product bets that add value into user’s workflows
• Partner closely with Engineering, Design, Data Science, Research, and GTM to ship AI-powered features that delight users and scale globally.
• Collaborate with Dropbox’s AI/ML and Platform teams to ensure privacy-respecting, reliable, and efficient AI implementations.
• Drive alignment across teams and functions, advocating for a unified multi-surface experience that reinforces Dash’s value across the Dropbox ecosystem.
• Define success metrics, measure impact, and drive iteration through experimentation and disciplined execution.
• Act as a thought leader—mentoring other PMs, contributing to the AI product strategy, and representing the Surfaces perspective in cross-company initiatives.

Requirements

• 10+ years of product management experience, including ownership of complex, multi-platform product initiatives.
• Proven success building and shipping AI-powered or cross-platform products at scale—ideally in productivity, SaaS, or consumer software.
• Strong product instincts and design sense, particularly for mobile and desktop experiences.
• Experience working in 0→1 environments with high ambiguity and rapid iteration.
• Deep understanding of user workflows and pain points, informed by research, data, and competitive analysis.
• Excellent communication and storytelling skills; able to inspire teams and influence senior stakeholders.
• Passion for the future of work, AI, and creating tools that help people focus and do their best work.

Preferred Qualifications

• Background in AI/ML, NLP, or data science.
• Experience building assistants, browser extensions, or context-aware productivity tools.
• Expertise in mobile and multi-surface UX patterns.
• Familiarity with privacy, security, and ethical considerations in AI development.

Dropbox, Inc. designs and develops document management software. The Company offers a platform that enables users to store and share files, photos, videos, songs, and spreadsheets. Dropbox serves customers worldwide.