Product Analyst

Dorsia’s mission is to transform the economy and experience of hospitality through technology. We are revolutionizing the way people experience dining & hospitality by leveraging cutting-edge technology to offer exclusive restaurant reservations and VIP experiences. Join us as we continue to expand our footprint and reshape the hospitality industry. We believe that restaurants are rockstars, chefs are artists, and we celebrate and build for this community and their patrons with sustained and hungry passion. Unlike existing dining reservation systems, Dorsia leverages a unique supply and demand pricing model to offer hard-to-book reservations for a guaranteed minimum spend. For restaurants, we optimize revenue by providing a reliable customer base, reducing no-shows and cancellations, and unlocking access to actionable diner insights and marketing support. For our members, we remove the hassle & frustration of securing that perfect reservation Position Overview: As a Product Analyst at Dorsia, you will play a critical role in shaping our product’s evolution and enhancing the member experience. By leveraging advanced analytics tools like Mixpanel, Redshift, & Looker, you will analyze user behavior, develop actionable insights, and optimize key touchpoints across the platform. Your work will directly influence product development, marketing strategies, and business growth, helping Dorsia set a new standard in hospitality. Key Responsibilities: Analyze user behavior, engagement, and retention metrics using our suite of data analysis tools to uncover actionable insights and inform product strategy. Collaborate with cross-functional teams, including engineering, design, and product management, to identify opportunities and implement data-driven improvements. Identify gaps, inconsistencies, and opportunities in data collection and instrumentation and communicate these effectively to the Product and Engineering teams. Define and track key performance indicators (KPIs) to measure the success of product features and initiatives. Create and maintain dashboards, reports, and visualizations to communicate insights and performance trends to stakeholders. Conduct deep-dive analyses into specific aspects of the product, identifying root causes and providing actionable recommendations. Support product experimentation by designing and analyzing A/B tests, multivariate tests, and other experimental methodologies. Extract, clean, and validate data from various sources to ensure data quality and integrity.

Dorsia’s mission is to transform the economy and experience of hospitality through technology. We are revolutionizing the way people experience dining & hospitality by leveraging cutting-edge technology to offer exclusive restaurant reservations and VIP experiences.