SEVALAYA
Website:
sevalaya.org
Job details:
Company Description Sevalaya is a registered charitable trust, founded in 1988, that serves communities across Tamil Nadu, Andhra Pradesh, Karnataka, Kerala, Gujarat, Rajasthan, and Telangana. Over 1 million individuals have benefited from Sevalaya’s work in education, healthcare, rural development, and welfare initiatives. The organisation is professionally managed and guided by a committed Board of Trustees with diverse professional backgrounds, all dedicated to social development. Sevalaya promotes the principle of “Love All Serve All” and actively engages supporters through its online presence, including Instagram and Facebook.
Role Description The Donor Relations role is a full-time, on-site position based in Chennai. The role involves managing and nurturing relationships with individual donors, corporate partners, and philanthropic organizations through regular communication, updates, and engagement activities. Responsibilities include responding to donor inquiries, ensuring a positive donor experience, coordinating annual giving campaigns, and supporting fundraising events and initiatives. The role also includes maintaining accurate donor records, preparing reports and presentations on donor activity, and collaborating with internal teams to align donor communication with program outcomes and impact stories.
Qualifications
- Candidates should possess strong Customer Service and Communication skills to engage effectively with donors and stakeholders.
- Candidates should possess Annual Giving and Donor Relations skills to manage campaigns and maintain long-term donor engagement.
- Candidates should possess Philanthropy-related knowledge and experience to understand donor motivations and support fundraising strategies.
- Ability to build and sustain professional relationships, with strong interpersonal and presentation skills.
- Proficiency in using CRM or donor management systems, and basic office software (e.g., spreadsheets, word processing, email).
- Organized and detail-oriented, with the ability to handle multiple tasks and meet deadlines.
- Prior experience in non-profit fundraising, donor management, or community outreach is an advantage.
- Bachelor’s degree in social work, communications, marketing, business, or a related field is preferred.
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