• Process, manipulate, and convert customer mail files from multiple formats (CSV, fixed-length, tab-delimited, Excel, XML).
• Utilize mail sortation and data processing tools such as FoxPro, UltraEdit, Redpoint, Excel, and postal software.
• Apply knowledge of USPS mail classes, categories, and postal regulations.
• Audit large datasets to identify formatting errors, missing records, or alignment issues.
• Perform advanced data manipulation in Microsoft Excel, including macros and PivotTables.
• Troubleshoot encoding, delimiter, and structural issues within large datasets.
• Partner with internal teams and external clients to resolve data-related issues.
• Maintain consistent verification and quality control practices across all assigned work.
• Support customers with data corrections, clarifications, and processing timelines
• Keep production running smoothly with occasional team tasks or auxiliary assignments.