About the role
Docusign is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading state of the art AI/ML solutions. You will be able to get your hands on all aspects of the AI /ML feature life cycle by applying your expertise in NLP and document understanding. You will be building production-level machine learning models that deliver more personalized and automated customer experiences throughout Docusign's new Intelligent Agreement Management (IAM) platform.
Responsibility
Work together with your Applied Science team to perform model development, research, testing, and evaluation of existing and emerging deep learning methods and technologies that can be effectively applied to the contract domain
Be knowledgeable in and able to apply the latest architectures and technologies to build Docusign IP and solve complex NLP challenges including, but not limited to, generating representations, text understanding, semantic retrieval, extractions, summarization.
Develop an understanding of the technologies, methods and the architecture within Docusign product development
Understand, assist, and improve the existing model training, evaluation, and online inferencing processes, define online metrics, and design user feedback for our AI / ML features
Work closely with the engineering partners to deploy models into production, build scalable AI systems, monitor and improve performance metrics
Work closely with Product Management to translate user scenarios and product requirements into designs and plans for robust, customer-agnostic machine learning solutions
About the company
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).