Inventory Control Coordinator

Description

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.

I. General Job Description

The Inventory Control Coordinator will support the Parts Department by monitoring and supporting accurate flow of physical product to and from the warehouse. The day to day responsibilities will involve handling in-store and fleet sponsored warranty items and storage, reverse logistics of customer returns, accurate inventory records including daily cycle counts, and maintaining the storefront appearance, ensuring it remains stocked, clean and visually appealing.  

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsibilities

• Monitor and maintain in-store and fleet-sponsored warranty storage and returns.
• Keep warranty areas clean and organized, including maintaining scrap list and separating good cores from scrap.
• Efficiently return warranty parts that are requested.
• Keep warranty retention current by partnering with warranty administrators to analyze and resolve any challenges. 
• Maintain reverse logistics of product, from pulling and tagging new part returns to ship back to vendors, to creating MSR in the dealer business system to remove from stock. 
• Ensure accurate and timely customer returns to both physical and inventory system locations.
• Maintain core inventory by ensuring timely return of cores to vendors, creating VRTN on core returns, and routinely auditing and verifying core inventory is accurate and all cores are accounted for. 
• Maintain organization and cleanliness of store front appearance, ensuring current products are stocked appropriately, displays are organized, and monthly promotions/flyers are visual and readily available for customers. 
• Support inventory control measures by conducting daily cycle counts. 
• Analyze and resolve issues with negative on-hand parts, no-bin parts, and no cost parts, keeping multi-bin locations clean and current. 
• Performs other related duties as directed. 

II. Minimum Job Qualifications

• High School diploma or GED. 
• 1-3 years of experience in quality control, warehouse, or parts/inventory position or a related field.

III. Desired Job Qualifications

• Valid driver’s license in the state of employment and qualified MVR abstract. 
• Proven experience in customer service.
• Intermediate knowledge of Microsoft Excel, Word, and Outlook.
• Strong organization, time-management, and communication skills.
• Good analytical skills and ability to make sound judgment relative to inventory. 
• Dependable team player with a positive attitude. 

IV. Mental Capability Requirements

• Comprehension: Ability to understand opposing points of view on highly complex issues, negotiate, and integrate different viewpoints.
• Organization: Ability to organize and prioritize work schedules of others on long-term basis.
• Reasoning & Decision Making: Ability to make decisions with significant impact on department’s credibility, operations, and services.
• Communication: Ability to formulate complex and comprehensive materials, such as legal documents, authoritative reports, official publications of major scope and impacts, and make formal presentations.
• Mathematics: Ability to compute, analyze, and interpret complex statistical data and develop forecasts and computer models.

V. Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

VI. Common Expectations of Performance for all Employees

The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.

Communications, Teamwork, and Feedback to Others

• Contribute to a work environment that is based on trust and respect.
• Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
• Suggest ways to improve the efficiency of conducting their job duties.
• Promote continuous improvement and change to support company growth.
• Mentor others unselfishly.
• Give credit where it’s due.

Company Loyal Policies and Work Ethic

• Adhere to the policies contained in the Employee Handbook.
• Adhere to the Company’s Employee Conduct Policy.
• Support management decisions toward meeting company goals.
• Be open and receptive to new ideas, regardless of their origin.
• Make prudent decisions, which are based on the best interest of the Company and its long-term future.

We are an Equal Opportunity Employer

Dobbs Truck Group operates 23 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center.

Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.

We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.