Baggage Agent

The Baggage Agent is responsible for Baggage Services operations in the assigned area. Duties and Responsibilities Check passengers load, baggage containers build-up and set up Baggage Reconciliation System (BRS) or bingo card for the flight Check and ensure equipment are serviceable Liaise with respective Centralize Load Control (CLC) or local Load Control via email for flight report Ensure departure bags are correctly sorted and dispatched timely for aircraft loading Periodically check odd-size belts for odd-size bags Report irregularities to Baggage Services Supervisor Ensure service partner staffs complied with the Standard Operating Procedures (SOPs) and airlines' requirement Handle Very Important Person (VIP) and Private Jets if necessary, including operate baggage tractor to tow/deliver bags to the various Terminals or aircrafts Prepare ground equipment for departure flight such as containers and dolly Collect/ send empty containers from/ to cargo warehouse Assign as Assist Baggage Controller during shift Ensure compliance with all workplace safety, security, and health policies and procedure Perform any ad-hoc duties as assigned by the reporting manager or department head