Customer Service Agent

These positions are perfect for individuals who are enthusiastic, well-spoken, and passionate about providing excellent customer service. Responsibilities: Greet and assist passengers with check-in and boarding Resolve passenger issues efficiently Provide flight, baggage, and airport information Ensure high service quality and customer satisfaction Qualifications & Experience: Fluency in spoken and written English Knowledge of another language is a bonus A Levels or High School certificate is required Customer service experience is preferred

dnata, a part of the Emirates Group, is one of the world's largest air services providers, offering ground handling, cargo, travel, and flight catering services. Working at Dubai Airport under dnata means working in a fast-paced, globally connected environment, with competitive salaries, multicultural teams, and growth opportunities.