Baggage Handler

The Ground Crew's jobs include screening passengers for security, taking care of their bags, running the ticket counters, cleaning, repairing, and maintaining the planes, and helping customers. Security guards and people who take care of people's bags usually need a high school diploma or a general education degree. The people who run the customer service desks at airlines need to be good with people and have the right degree or experience to help customers in person, over the phone, and online. Technicians are hired based on how much they know about aircraft systems and how much experience they have working on air vehicles. Ground Crew Job Responsibilities As different as the roles are, so are the tasks of the Ground Crew. The airline counter staff checks people in for flights, reroutes people whose flights are delayed, and tells people what's going on with departures and arrivals. The cabin cleaners clean and restock the planes to make sure that the passengers have a good time. The people who handle the luggage load and unload it. The customer service reps answer questions about flights that have been canceled, delayed, or whose times have changed. The security team makes sure that passengers, airport workers, and airport property are safe from all kinds of dangers. The technicians get the plane ready to fly. Skills Required for Building Ground Crew Careers Ground Crew all need great communication skills and the ability to deal with stress. Agents at airline counters need to be good at customer service so they can answer passenger questions and solve problems quickly. Baggage handlers need to be able to keep track of many different check-ins and arrivals. The technical teams need to be good at paying attention to details and figuring out how to fix problems. Airport ground crew jobs require people who are willing to work longer hours in a flexible setting. Improve the prospects of landing your dream job by building your profile on Aviation Job Search!