Food & Beverage Supervisor

Distinctive Hospitality Group

Salary: $45k
Location: Natick, Massachusetts, United States
Job type: Full-time

Required skills

Point-of-sale systems

About the role

The Verve Hotel Boston Natick, Tapestry Collection by Hilton, is seeking a Food & Beverage Supervisor responsible for supervising and coordinating food and beverage service in hotel outlets and banquet operations. This role supports the Food & Beverage Manager and Banquet Manager to ensure exceptional guest service, adherence to operational standards, and efficient daily operations in a fast-paced hotel environment.

Key Responsibilities

Supervise restaurant, lounge, and banquet service staff
Manage daily shifts and oversee outlet and banquet functions
Assist with training, mentoring, and evaluating team members
Ensure service standards, cleanliness, and appearance guidelines are maintained
Handle guest interactions and resolve concerns to ensure guest satisfaction
Support administrative duties, shift reports, and departmental meetings
Enforce cash handling and closing procedures
Maintain high visibility during service periods

Qualifications

Previous supervisory experience in a hotel food & beverage setting
Outlet and banquet experience preferred
Ability to work flexible schedules including nights, weekends, and holidays
Ability to stand, walk, lift (35–50 lbs), and perform physical duties required in a hospitality environment
Strong communication, leadership, and guest service skills
Ability to handle cash and credit transactions and use point-of-sale systems

Benefits

Compensation: $22.00 - $22.00 per hour, paid bi-weekly
Medical, dental, and vision insurance
Voluntary life insurance
Optional supplemental insurance plans
401(k) retirement plan
Paid personal and vacation time
Hotel team member travel discounts
Career growth and advancement opportunities
Free parking

About Us

The Verve Hotel Boston Natick is committed to delivering exceptional guest experiences and fostering a collaborative, high-performance culture. Our team values innovation, community engagement, and professional excellence.

We are an Equal Opportunity Employer.

About Distinctive Hospitality Group

Owns and operates upscale hotels and restaurants.

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