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Job details:
The Director of Pharmacy Operations will be responsible for managing and growing pharmacy operations across 40+ clinic locations, with ownership of sales, operations, inventory, finances, and expansion.
Key Responsibilities
- Manage overall operations of 40+ pharmacies across HHC clinics.
- Drive pharmacy sales, revenue growth, and profitability.
- Lead the expansion and setup of new pharmacy locations.
- Streamline pharmacy financial controls, costs, margins, and reconciliations.
- Ensure timely procurement, supply, and availability of medicines across all locations.
- Improve inventory management and reduce stock-outs, expiries, dead stock, and wastage.
- Manage vendors and negotiate better pricing, margins, credit terms, and delivery timelines.
- Standardize pharmacy processes and SOPs across all clinics.
- Track pharmacy-wise performance through clear sales, inventory, margin, and operational KPIs.
- Lead pharmacy teams and ensure strong accountability and execution.
- Ensure all pharmacies maintain required regulatory and compliance standards.
Ideal Candidate
- Strong experience in multi-location pharmacy/retail healthcare operations.
- Proven ability to manage large teams and multiple locations.
- Strong understanding of sales, inventory, procurement, finance, and supply chain.
- Commercially driven with a strong focus on growth, profitability, and operational efficiency.
- Experience scaling or expanding a pharmacy/retail network is preferred.
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