Flag job

Report

Director – Learning (CoE) & Global Training Programs

Location

Sahibzada Ajit Singh Nagar, Punjab, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Iron Systems, Inc

Website: ironglobal.com
Job details:
  • Role Purpose

You will build a learning system that ensures the workforce is trained quickly and ready to perform from Day 1.

  • Core Mandate

You Will Own The Full Learning Ecosystem

  • Set standards (CoE)
  • Run global training programs (Global Training Center)
  • Build job-focused courses (micro-skilling)
  • Use AI to scale content creation
  • Manage the LMS platform
  • Domain Expertise (Critical Requirement)

Build And Scale Expertise Across

  • IT Service Management (ITSM)
  • Project Management
  • Service Delivery Models
  • IT Infrastructure
  • Service Desk & Help Desk Operations
  • Help Desk Automation
  • LMS Training-as-a-Service models
  • Global & Multilingual Learning
  • Design and deliver multilingual courses for global workforce
  • Enable localization across regions (language + context)
  • Support 24/7 learning operations aligned to global delivery model
  • Ensure content accessibility across time zones and geographies
  • Key Responsibilities
  • Learning CoE
  • Define standards, templates, governance
  • Global Training Center
  • Deliver training (online, instructor-led, hybrid)
  • Micro-Skilling
  • Build short, role-based workforce-ready programs
  • LMS Ownership
  • Manage scalable, mobile-first platform
  • AI Content Automation
  • Automate course creation and updates
  • Content Engine
  • Build SME + ID + multimedia capability
  • Business Alignment
  • Align training to deployment and workforce performance
  • Analytics
  • Track and improve outcomes
  • Governance
  • Ensure quality and compliance
  • Success Metrics
  • Workforce readiness speed
  • Training-to-deployment conversion
  • LMS adoption (global)
  • Content production velocity
  • Cost per trained resource
  • Role Positioning

Senior leadership role driving global learning systems, 24/7 workforce enablement, and scalable training operations with direct business impact. Click on Apply to know more.

Skills

compliance
content creation
project management
service delivery
service desk