Bigul.co
Website:
bigul.co
Job details:
Role Overview:
Digital Onboarding Expert are responsible for guiding clients through the digital account opening process, ensuring regulatory compliance, and resolving any issues that arise during onboarding. This role requires strong customer service skills, attention to detail, and familiarity with KYC and AML regulations. The position is vital in enabling the firm to acquire new clients efficiently and maintain a positive client experience.
Responsibilities:
Lead Engagement: Proactively contact leads generated through digital marketing campaigns to introduce Bigul’s discount stock broking services.
Client Guidance: Assist potential Franchisees and Authorized Persons through the registration process, ensuring they understand each step and feel confident in completing their registration.
Product Presentation: Clearly explain the features, benefits, and services offered by Bigul to convince leads of our value proposition.
Target Achievement: Strive to meet and exceed monthly targets for registering new Franchisees and Authorized Persons by effectively converting leads into registered clients.
Follow-Up: Conduct timely follow-ups with leads needing additional information or time to make a decision.
Feedback Collection: Gather feedback from potential clients to enhance the registration process and improve customer satisfaction.
Required Skills & Qualification:
Education: Graduate/Post Graduate in any stream.
Communication Skills: Excellent verbal communication skills in any of the following languages: Hindi, English, Kannada, Malayalam, Tamil, Gujarati, Bangla, or Punjabi.
Persuasion Skills: Strong persuasive abilities to effectively convince potential clients to complete the registration process.
Goal-Oriented: Results-driven with a focus on achieving and surpassing set targets.
Tech-Savvy: Comfortable using CRM systems and other sales-related software.
Experience: Previous experience in telesales or a similar role is an added advantage but not mandatory.
Immediate Joiner
Onsite Process
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