TransMon -Simplify Cx Operations Management
Website:
transmonqa.com
Job details:
Company Description
TransMon is a cutting-edge Customer Experience touchpoint Quality Monitoring Software designed to optimize operational efficiency and enhance decision-making. Our innovative product has helped clients achieve measurable improvements, such as a 10%-30% reduction in average handle time and a 5%-25% decrease in hold time. With our solutions, businesses have experienced a 15%-40% increase in customer satisfaction and first call resolution, along with a 10%-20% improvement in sales effectiveness. We empower teams to deliver superior customer experiences through actionable insights.
Role Description
We are seeking a motivated Digital Marketing Intern for a full-time on-site role based in New Delhi. The selected candidate will gain hands-on experience by contributing to our marketing efforts, creating and managing social media campaigns, analyzing web performance, and assisting with online marketing initiatives. You will collaborate with team members to execute effective marketing strategies, monitor analytics, and help expand our digital presence while working on real client projects.
Qualifications
- Proficiency in Social Media Marketing and Digital Marketing tools and strategies
- Experience with Web Analytics and Online Marketing
- Strong Communication skills, both written and verbal
- Ability to analyze data and derive actionable insights
- Familiarity with digital marketing best practices and platforms
- Bachelor’s degree or currently pursuing a degree in Marketing, Communications, or a related field
- A proactive, creative, and collaborative mindset
- Prior internship experience in a digital marketing role is a plus but not mandatory
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