Website:
niransys.com
Job details:
Digital Marketing & Client Success Executive – Thane / Mumbai
Niransys Infoway (OPC) Private Limited is looking for a hands-on Digital Marketing & Client Success Executive to join our growing team.
This role is ideal for someone who enjoys executing digital marketing work, managing client communication, generating leads, and helping small businesses improve their online presence.
You will be responsible for managing Niransys’ digital presence as well as assigned client accounts, working closely with writers, designers, video editors, and other team members to ensure timely delivery of client requirements.
What You’ll Do
- Manage social media accounts and execute day-to-day social media activities
- Plan and maintain content calendars for the company and assigned clients
- Manage and optimize Google Business Profiles (GBP)
- Work on Google Maps optimization and Local SEO
- Support local search visibility and online reputation activities
- Handle WhatsApp-based customer and client communication
- Generate and follow up on leads through digital channels
- Coordinate client onboarding and collect required information/assets
- Communicate with clients and understand their marketing requirements
- Track tasks, deliverables, follow-ups, and client requests using Google Sheets or similar tools
- Prepare basic performance and client activity reports
- Coordinate with content writers, graphic designers, and video editors
- Follow up with clients to ensure timely approvals, information, and deliverables
- Support customer satisfaction and client retention
- Identify opportunities to improve client engagement and digital marketing results
What We’re Looking For
We are looking for someone who is practical, organized, communicative, and comfortable taking ownership of day-to-day digital marketing tasks.
Required Skills
- Digital Marketing
- Social Media Management
- Local SEO
- Google Business Profile management
- Google Maps optimization
- Client Communication & Client Servicing
- Lead Generation & Follow-up
- Content Calendar Management
- Google Sheets / basic reporting
- Canva
- Content coordination
- Basic understanding of digital marketing analytics and performance reporting
Preferred Experience
Candidates with experience in any of the following areas will be preferred:
- Digital marketing agency
- Local SEO
- Google Business Profile management
- Google Maps / local search optimization
- Client servicing or account management
- Small-business digital marketing
- Lead generation and customer follow-up
Freshers with a strong practical portfolio, internship experience, or demonstrated hands-on digital marketing skills may also apply.
Qualifications
- Graduate or diploma holder in Marketing, Digital Marketing, Business, Commerce, Communications, IT, or a related field
- Ideally 1–3 years of practical experience in digital marketing, social media, Local SEO, client servicing, or content coordination
- Candidates with strong practical portfolios may be considered even without a formal marketing degree
- Good English communication skills are required
- Hindi and Marathi communication skills are strongly preferred for local customer and client interaction
Compensation
Salary: ₹16,000 – ₹25,000 per month
Performance Incentives: ₹3,000 – ₹10,000+ per month, depending on performance
Actual compensation and incentives will depend on skills, experience, responsibilities handled, and performance.
Job Details
Job Title: Digital Marketing & Client Success Executive
Employment Type: Full-time
Work mode: Hybrid, with occasional field visits
Primary Location: Mumbai
Occasional Work Locations: Thane & Navi Mumbai
Experience: 1–3 years
Reporting to: Founder / Project Manager
Who Will Do Well in This Role?
This position is a good fit if you:
- Prefer hands-on execution over purely theoretical digital marketing
- Are comfortable communicating with small-business owners
- Can manage multiple tasks and follow-ups without losing track
- Take responsibility for completing assigned work on time
- Understand that client success involves both marketing execution and communication
- Are willing to learn new digital marketing tools and processes
- Can work independently while coordinating effectively with a team
This is not a purely social-media posting role. The selected candidate will be expected to actively execute digital marketing activities, manage client requirements, maintain task records, coordinate deliverables, and contribute to lead generation and client retention.
How to Apply
Interested candidates can apply by sending their CV/resume and, if available, examples of their practical digital marketing work or portfolio to: info@niransys.com
Click on Apply to know more.
