HR System (SAP SuccessFactors) Associate

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1.6 billion in committed equity capital with investors including some of the world’s largest institutional investors and sovereign wealth funds.

Digital Edge’s vision is to be the leading provider of sustainable, next generation digital infrastructure in Asia. Our mission is to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering populations they serve.

Founded in 2020, the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across Japan, South Korea, India, Indonesia, the Philippines, Malaysia and China. The Company now owns and operates 21 data centers with over 500 MW of critical IT load in service and under construction and development, with another 300 MW held for future development,

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.
• Strive: We are driven and determined.
• Excellence: We optimize for success.
• Responsibility: We do what’s right for our people and the planet.

What we need:

We are seeking a highly motivated and skilled HR Systems (SAP SuccessFactors) Associate to join our team in Jakarta. This role is crucial in ensuring the smooth operation and optimal utilization of our HR systems, primarily SAP SuccessFactors, to support our employees and drive HR efficiency. You'll report directly to the HR Systems Senior Manager based in Hong Kong, playing a key role in a dynamic regional team.

Key responsibilities:

• System Support & Troubleshooting: Act as a primary point of contact for employee queries related to SAP SuccessFactors, providing timely support and troubleshooting system issues to ensure a seamless user experience.
• System Enhancements & Implementations: Assist in the planning, testing, and implementation of new SAP SuccessFactors modules, features, and system improvements. This includes collaborating with HR stakeholders to gather requirements and ensure successful deployment.
• System Adoption & Training: Drive increased adoption of HR systems by developing and delivering comprehensive user training sessions. Create clear and concise user instructions, how-to guides, and video tutorials to empower employees and managers to effectively use SuccessFactors.
• Data Integrity & Reporting: Support the maintenance of data integrity within SAP SuccessFactors, performing regular audits and ensuring accurate employee information. Assist with generating reports and analytics to support HR initiatives and decision-making.
• Integration Support: Gain exposure to and support the integration of SAP SuccessFactors with other critical HR systems, such as payroll and time management systems, ensuring data flow and process efficiency across platforms.
• SharePoint Administration: Provide support for the administration of the HR internal SharePoint site, ensuring content is updated, organized, and accessible to the HR team.
• Process Improvement & Innovation: Actively identify opportunities for process improvement and automation within the HR function. Champion the adoption of new technologies, including AI, to enhance HR operations and employee experience.
• Documentation: Maintain up-to-date documentation for HR system processes, configurations, and user guides.
• Actively champion and comply with policies and procedures related to workplace health & safety, information security, environmental, quality, and energy management systems, incident management, and applicable legal and regulatory requirements.

The successful candidate:

• Proven experience with SAP SuccessFactors is essential, demonstrating an excellent command of its various modules and functionalities.
• Exposure to and understanding of integrations with other HR systems, such as payroll and time management, is highly desirable.
• Fluent in English, both written and oral, with the confidence to communicate effectively with regional and global stakeholders.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Ability to translate technical information into user-friendly language for diverse audiences.
• Proactive and self-motivated with a strong ability to manage multiple priorities and work independently.
• Experience in creating training materials and delivering engaging training sessions.
• Familiarity with SharePoint administration is a plus.
• An interest in and aptitude for driving automation and leveraging AI in HR processes.