Flag job

Report

Technical Support Engineer

Min Experience

2 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a Technical Support Engineer at DigiCert, you will be responsible for providing technical support and guidance to our customers and partners. This includes troubleshooting issues, answering questions, and ensuring our customers have a positive experience with our products and services. You will work closely with our engineering team to understand and resolve complex technical problems, and you will also help to identify areas for product improvement. The ideal candidate will have strong technical skills, excellent communication abilities, and a passion for customer service.

About the company

DigiCert is the world's leading provider of high-assurance TLS/SSL, PKI, IoT and signing solutions. Our mission is to make the internet more secure and trusted for everyone.

Skills

technical support
troubleshooting
customer service
product support