CIO Analyst

The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention. The Contract and Invoice Operations Specialist will act as the single point of contact for the Team Leader on Contract and Invoice Operations for the relevant cluster The role is encouraged to provide operational, functional, and mentoring support to the team and junior members of the team as per the request and instruction from the line manager. Dimensions: a) Market/Role Complexity Top 3-5 Accountabilities The Contract and Invoice Operations Specialist will also have specific ongoing responsibility including but not limited to: Responsible for all Contract and Invoice Operations processes for specific cluster assigned Responsible for quality assurance for the relevant cluster's Contract & Invoice Operations activities Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided Liaise with OTC shared service centre to enable invoice payment Liaise with the customer on Invoicing related issues Ensure a 100% Compliance across all the areas of Invoicing and Audits Take ownership and devise strategies with the Sales on the invoicing processes. Reporting the Cash on metrics Qualifications and Experience Required Excellent Business English Experience in Contract and Invoice operations processes Results oriented, strong drive and vitality Able to work to tight deadlines Awareness of controls and risk management Strong problem identifying and problem-solving skills. Build and sustain excellent relationships with multiple collaborators Strong SAP, Excel skills Experienced in working within shared service centers environment Multi-tasking with precision to accuracy Barriers to Success in Role Lack of drive and pro-activity Lack of good business English and interpersonal skills Lack of attention to detail Lack of influencing skills Lack of analytical ability

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.