Alcon
Website:
alcon.com
Job details:
Key Responsibilities
Infrastructure & Operations Support
- Monitor production and non‑production environments to ensure availability, performance, and reliability
- Provide L2/L3 support for cloud infrastructure, applications, and DevOps tools
- Troubleshoot system, network, and application issues across environments
- Perform routine maintenance, patching, and upgrades
CI/CD & Automation Support
- Support CI/CD pipelines (build, test, deploy) and resolve pipeline failures
- Assist development teams with deployment issues and release activities
- Maintain and improve automation using scripts and configuration tools
- Support Infrastructure as Code (IaC) templates
Incident & Problem Management
- Respond to production alerts and incidents as part of on‑call rotation
- Perform root cause analysis (RCA) and implement preventive measures
- Document incidents, resolutions, and standard operating procedures (SOPs)
Security & Compliance
- Assist with security scans, vulnerability remediation, and access controls
Collaboration & Documentation
- Collaborate with Dev, QA, Security, and Cloud teams
- Maintain clear documentation for infrastructure, deployments, and runbooks
Eligibility & Qualifications
Education
- Bachelor’s degree in Engineering or Technology -
Technical Awareness (Good to Have)
Understanding of
Linux/Unix systems
Understanding of
cloud platforms (AWS / Azure / GCP)
Familiarity with
CI/CD tools (Azure DevOps, Jenkins, GitHub Actions, GitLab CI)
Basic knowledge of
containers (Docker) and
container orchestration (Kubernetes)
Scripting skills in
Shell, Bash, or Python
Understanding of
networking basics (DNS, TCP/IP, load balancers)
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
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