Crossover
Website:
crossover.com
Job details:
You're the engineer who ensures 50+ SaaS products stay operational when everyone else is working blind. We need DevOps professionals who can enter unknown AWS environments, restore order from disorder, and drive uptime beyond 99.9% using genuine monitoring, genuine automation, and genuine root cause analysis. You'll break down complex projects into single-day deliverables, deliver production-ready Python or JavaScript, and leverage AI as your assistant.
Most organizations talk about "cloud" while manually nursing individual servers. We're systematizing reliability across dozens of acquired products whose original developers are long gone and whose documentation is incomplete. That's the challenge: you'll employ agents and contemporary tooling to explore unfamiliar systems 5–10x more quickly, document your findings, and automate them to prevent recurrence. Rather than judging you on certifications and vendor badges, we'll observe you diagnose live issues, produce an actual 5-Whys analysis that identifies one preventable root cause, and create automations that withstand production conditions.
This is not an L2 "execute the checklist" position. Here, you author the checklists, architect the deployment path from dev to staged to 10% to 100% with soak periods and rollback conditions, and construct the monitoring that captures the corner cases. You block risky changes before anyone deploys them. You distinguish infrastructure failures you control from application bugs Engineering controls, and you route permanent remedies to the correct team.
You'll operate at the engineering center of reliability, managing infrastructure initiatives, incident management and RCAs, and change tickets with copy-paste-ready runbooks. If you've previously managed a substantial SaaS product and wish to apply that expertise across a portfolio, join us. Bring expert-tier AWS knowledge, production-quality development skills, uncompromising scope discipline, and daily, mission-critical application of AI tooling. If you're prepared to maintain operational continuity, please apply.
What You Will Be Doing
- Sophisticated infrastructure migrations, consolidations, production-quality automations, monitoring modifications
- Diagnosing production incidents, deploying immediate remedies, and producing root cause analyses with permanent solutions routed to the accountable teams
- Authoring, reviewing, and deploying changes in production, including assessing whether a proposed change is safe to deploy
What You Won’t Be Doing
- Spending your time in Jira and perpetual status calls - we value professionals who can deliver solutions, not merely document problems
- Supporting legacy systems forever - you'll be authorized to pursue substantive improvements
- Waiting on bureaucratic approval hierarchies - you'll possess the authority to deploy immediate remedies to contain incidents
DevOps Architect Key Responsibilities
- Advance reliability and standardization of cloud infrastructure across our expanding product portfolio by deploying robust monitoring, automation, and AWS best practices.
Basic Requirements
- Deep AWS infrastructure expertise (this is our primary platform - other cloud experience alone won't cut it)
- Experience owning large production infrastructure and troubleshooting production outages independently (not just following a runbook)
- Experience scripting with Python and Bash for day-to-day administration operations
- Experience managing and migrating production databases with multiple engines (including MySql, Postgres, Oracle, MS-SQL)
- Experience with infrastructure automation (Terraform, Ansible, or CloudFormation)
- Linux systems administration expertise
About Trilogy
Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5236-IN-NewDelhi-DevOpsArchitec.016
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