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Company Description
Precision Techserve Limited is a leading electrical and electronic manufacturing company headquartered in Mumbai, Maharashtra, the company specializes in delivering top-notch solutions to meet the dynamic needs of its clients. Known for its commitment to quality and innovation, Precision Techserve is dedicated to IT
Role Description
This is a full-time, on-site role based in Mumbai for a Desktop Support L1 professional. The role involves providing technical support for desktop computers, assisting with printer setup and troubleshooting, and addressing user issues at a foundational level. Tasks also include conducting hardware and software diagnostics, supporting desktop environments, and ensuring that user systems are functioning seamlessly.
Qualifications
- Technical expertise in Desktop Computers and Desk Top Support
- Proficiency in Printer Support and resolving print-related issues
- Strong skills in Troubleshooting and diagnosing hardware and software issues
- Excellent communication and customer service skills
- Ability to work on-site and effectively collaborate with team members
- Prior experience in a technical support role is an advantage
- Relevant certifications in IT support or networking are a plus
- Ticket handling
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