- Location
- Mumbai, Maharashtra, India
- Job type
- Full-time
Required skills
- AutoCAD
- Outlook
- productivity software
- technical support
About the role
Dixit Infotech Services Pvt. Ltd.
Website:
dixitindia.com
Job details:
- Provide IT Technical Support to IT End Users.
- Support Knowledge and Experience on Desktop, Laptop, Printer, Software, Projector, CCTV, LAN, Internet etc.
- Basic hardware troubleshoot of Desktop.Laptop, Printer, UPS, Projector, Accessories etc.
- Installation, Configuration, Setup of Desktop, Laptop with Windows 10 or 11 OS and with other productivity Software.
- Installation, Configuration, Traboulshoot of Network/Standalone Printer.
- Insallation, Configuration, Support of other software like O365, AV Software, PDF Software, AutoCAD Software, MS Prjoject Software etc.
- Configuration and setup of MS Outlook, Onedrive.
- Remote desktop support.
- Basic Trouble Shooting on LAN & WAN Network Related Issue
- Basic Support on CCTV System
- Checking of Data Backup system
- Call Log with OEM / Service Provider/ Vendor and Followup for any Hardware or Software or Service related issues.
- Basic Support on VC System like TEAMS, Zoom etc.
- IT Documentation like, Maintenance of Software List, Maintenance of IT Inventory, Maintenance of different IT Hardware
- Co-ordinate with corporate IT Team and Escalate complex issues to higher-level support teams as needed
- Daily Call Activity Log
- Good Communication and collaboration skill.
Click on Apply to know more.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.