Desktop Support Engineer

AGS Health

Website: agshealth.com
Job details:
Company Description

AGS Health® is a leading provider of revenue cycle management solutions and a strategic growth partner trusted by more than 150 healthcare organizations, including nearly half of the 20 most prominent U.S. hospitals. With over 15,000 skilled professionals, AGS Health combines award-winning services, intelligent automation, and personalized customer support to ensure optimal revenue cycle performance and enhanced patient financial experiences. Our carefully tailored solutions enable measurable revenue growth and retention, empowering clients to achieve their organizational goals.

Role Description

This is a full-time, on-site role for a Desktop Support Engineer based in Jaipur. The responsibilities include providing technical support for desktop computers, diagnosing and troubleshooting hardware and software issues, and ensuring the efficient functioning of desktop systems. The professional will assist in printer support, handle hardware setups, and resolve user-reported technical problems promptly. Coordinating with technical teams to implement solutions will also be a key part of this role.

Qualifications

• Proficiency in Desktop Computers and Computer Hardware
• Strong skills in Technical Support and Troubleshooting
• Experience in Printer Support and resolving related issues
• Ability to manage and respond to on-site technical challenges effectively
• Excellent problem-solving and communication skills
• Relevant certifications in IT, Computer Science, or related fields are an advantage
• Prior experience in technical support roles is preferred
  

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