Website:
innoknowvex.in
Job details:
Company Description Innoknowvex is an education technology company focused on reimagining how learning is created, experienced, and applied in a rapidly changing world. The organization designs learning solutions that encourage critical thinking, experimentation, and real-world problem-solving. By blending technology, insight-driven learning, and adaptive frameworks, Innoknowvex helps individuals and teams build future-ready capabilities beyond traditional credentials. Its purpose is to empower people to turn ideas into meaningful impact, moving from learning to leadership. Innoknowvex attracts those who want not only to understand what exists, but to help shape what comes next.
Role Description This is a full-time, on-site Desktop Printer Support role based in Bengaluru. The Desktop Printer Support professional will provide technical assistance for printers, including installation, configuration, troubleshooting, and maintenance of inkjet and other desktop printing devices. Daily responsibilities include diagnosing printing issues, coordinating print production tasks, managing printer queues, and ensuring consistent print quality. The role involves working with bindery and finishing processes where required, collaborating with internal teams to resolve support tickets, and documenting solutions and standard procedures. The individual will also monitor printer performance, recommend improvements, and ensure minimal downtime to support smooth operations.
Qualifications
- Candidates should possess strong skills in Printer Support and desktop printer troubleshooting.
- Candidates should possess skills in Print Production and Printing workflows.
- Candidates should possess skills related to Bindery and basic finishing operations.
- Candidates should possess familiarity with Inkjet printers and common printing technologies.
- Working knowledge of operating systems (Windows, macOS) and basic networking concepts.
- Experience in a technical support or IT helpdesk environment is beneficial.
- Strong problem-solving abilities, attention to detail, and customer-focused communication skills.
- Ability to work on-site in Bengaluru, manage multiple support requests, and collaborate with cross-functional teams.
- Relevant technical certification or diploma in IT, electronics, or a related field is an advantage.
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