Talent Corner HR Services Pvt Ltd
Website:
talentcorner.in
Job details:
Interested candidate can share cv on 7428949118 ( what's App only )
Location - Gurgaon
6 days working
Experienced Required -1+
Max Budget- 35 K / Month
Experienced IT System Administrator with expertise in desktop support, incident management, system administration, and team leadership. Skilled in managing enterprise IT environments, troubleshooting hardware and software issues, remote support, SLA management, and IT service delivery. Proficient in ServiceNow, SCCM, Intune, Active Directory, Office 365, and Windows environments.
Key Responsibilities
Provide desktop, laptop, and remote support for enterprise users.
Handle incident management and service requests through ServiceNow.
Troubleshoot hardware, software, printer, VPN, and network-related issues.
Manage Windows OS administration and Office 365 support activities.
Perform software installation, system configuration, and patch management.
Support SCCM and Intune environments for software deployment and device management.
Manage Active Directory user accounts, permissions, and access control.
Ensure SLA compliance and timely resolution of support tickets.
Provide onboarding support including user account setup and IT orientation.
Monitor antivirus updates, system health, and compliance activities.
Coordinate with internal teams for issue escalation and resolution.
Maintain IT asset inventory and support documentation.
Lead and guide IT support team members to ensure smooth operations.
Required Skills
Windows OS Administration
Desktop & Laptop Support
Active Directory & Office 365
SCCM & Intune
ServiceNow Ticketing Tool
VPN Configuration & Remote Support
Software Installation & Patch Management
Hardware & Network Troubleshooting
SLA & Incident Management
IT Asset & Inventory Management
Team Handling & User Support
Click on Apply to know more.