Cosette Network Pvt Ltd
Website:
cosettenetwork.com
Job details:
๐จ Weโre Hiring: IT Helpdesk L1 Support Engineer
Are you passionate about solving technical issues and helping users stay productive? Weโre looking for a customer-focused IT Helpdesk L1 Support Engineer who enjoys troubleshooting and delivering excellent technical support.
๐ Role: IT Helpdesk L1 Support Engineer
๐ผ Experience: 5+ Years
๐ Employment Type: Full-time
๐ง Requirements
โ 5+ years of experience as a Helpdesk Engineer / IT Support Specialist / Service Desk Engineer
โ Strong understanding of computer systems, mobile devices, and IT products
โ Experience troubleshooting Windows OS, Office Suite, email clients, and common applications
โ Basic understanding of networking concepts and troubleshooting
โ Strong problem-solving and analytical skills
โ Excellent communication and customer service skills
โ Ability to work effectively under pressure in a fast-paced environment
Click on Apply to know more.