Website:
foodwhisperer.in
Job details:
About Food Whisperer
Food Whisperer is a premium corporate catering and food technology company in India, blending gourmet dining with sustainability and AI-powered smart kitchens. Operating in Delhi NCR, Bengaluru, and Kolkata, the company serves over 500,000 meals monthly and is expanding to 10 mega kitchens across 8 cities by 2026.
Position Overview
Reporting directly to the GM/MD, the Operations Head will lead large-scale catering operations across 2 Central Production Units (CPU) and multiple client sites. The role involves managing 300+ staff members and ensuring seamless delivery of services to corporate clients and events.
Key Responsibilities
- Daily Operations: Oversee end-to-end catering operations across CPUs and sites.
- Team Management: Lead service, kitchen, and logistics teams to drive efficiency.
- Client Relations: Build strong client partnerships and ensure flawless event execution.
- Budget & Cost Control: Plan budgets, monitor expenses, and optimize costs.
- Food Safety: Ensure compliance with FSSAI, HACCP, and other food safety standards.
- Training & Development: Build team capability through structured programs.
- Vendor Management: Oversee procurement, vendor negotiations, and supply chain efficiency.
- Menu Planning: Collaborate with chefs for innovative menu design.
- Crisis Management: Handle operational challenges and ensure business continuity.
Required Qualifications
- Degree/Diploma in Hotel Management or equivalent.
- 8–12 years of experience in F&B or catering operations.
- Certifications: FSSAI, HACCP (mandatory).
Key Skills
- Team Leadership
- Event & Operations Management
- Food Safety & Hygiene
- Client Relationship Management
- Budgeting & Cost Control
- Vendor Negotiation
- Menu Planning
- Crisis Management
Preferred Qualifications (Optional)
- Prior DGM/GM experience in catering or hospitality.
- Knowledge of catering software (e.g., Caterease).
- Multilingual ability.
- Experience in specialized events (e.g., weddings, MICE).
Benefits & Perks
- Benefits: Meals, Travel Allowance, Medical, PF, Gratuity
- Perks: Performance Bonus, Annual Increment, Staff Accommodation
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