Swift Cargo Pvt. Ltd.
Website:
swiftcargo.com
Job details:
Deputy Branch Manager
Swift Cargo Pvt Ltd.,
Swift Cargo is a leading International Logistics Company in ocean & air forwarding. We’ve been in this space for over 35 years now with a turnover of about 2500 crores presently. We are present in 5 countries (India, USA, Dubai, Canada, & Thailand) with 20 office & 600+ FTEs. We are leaders in the US- India trade lane.
Job Summary:
The candidate for this position will have experience in acquiring/handling Cochin based, mid-size & high-volume customers - consignees or shippers. He/she should have experience in leading a team of goal-oriented executives. The position will report to the Branch Manager in-charge of Swift Cargo Cochin operations.
Core Responsibilities:
The Deputy Branch Manager will be responsible for:
• Recruiting, onboarding, training, & mentoring new team members to ensure that they are equipped with the required product & process knowledge & sales skills to achieve business growth & revenue targets.
• Helping the team successfully get business from new & existing customers.
• Helping the team build rapport & establish long term relationships with customers.
• Developing & implementing effective business development strategies to acquire new customers & expand the branch's market presence.
• Exploring business opportunities & generating sales leads from shippers, forwarders & CHAs effectively.
• Analysing market trends & implementing effective measures for penetrating business.
• Overseeing daily operations, staff performance, & financial goals for Bangalore, primarily focusing on driving sales, ensuring high-quality customer service, & enforcing company policies.
• Facilitating prompt preparation & submission of quotation/RFQ to customers.
• Ensuring submission of sales/division reports to reporting head at regular intervals.
• Facilitating timely follow-up on collections from customers.
• Conducting regular review meetings with the team & enhance performance.
Qualifications:
• Bachelor’s degree or equivalent qualification.
• 5–10 years of proven experience in freight forwarding sales.
• Hands-on experience & strong working knowledge of CRM systems.
• Demonstrated track record of consistently exceeding sales targets.
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