Executive Officer (Grade 7) - Department for Work and Pensions

The Department for Work and Pensions (DWP) is the UK's largest public service department. We are responsible for welfare, pensions and child maintenance policy. As an Executive Officer you will be a key member of the team, responsible for handling complex queries, managing processes, and contributing to the smooth running of our services. You will have the opportunity to develop your skills and knowledge, and make a real difference to the lives of our customers. Key responsibilities: - Handling complex queries and customer cases - Reviewing and processing information to support decision making - Contributing to the development and improvement of processes and services - Collaborating with colleagues to share knowledge and best practice - Providing administrative support to the wider team To be successful in this role, you will need: - Strong communication and customer service skills - Excellent attention to detail and ability to work accurately - Ability to prioritise and manage a varied workload - Confidence in using IT systems and digital tools - Willingness to learn and develop your skills

The Department for Work and Pensions (DWP) is the UK's largest public service department. We are responsible for welfare, pensions and child maintenance policy.