Dental Billers/callers

T3Cogno

Website: t3cogno.com
Job details:

Role Description

This is a full-time hybrid role for an AI Dental AR or claims caller in Bangalore. We are hiring multiple roles.

As an AI Healthcare / AR Caller, you will play a pivotal role in designing and assisting the Voicecare AI system in completing verification, prior authorization, claims, and other administrative healthcare phone calls through our proprietary platform. You will collaborate closely with the AI, operations, and engineering teams to train and improve the platform’s performance, ensuring accurate healthcare data collection and compliance with industry standards.

Key Responsibilities

• Train and guide the Voicecare AI system to complete healthcare-related phone calls (e.g., insurance verification, prior authorization).
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• Analyze AI call performance, identify improvement areas, and provide structured feedback for better accuracy and compliance. 
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• Partner with engineering and operations teams to refine workflows and enhance conversational performance.
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• Maintain and update training datasets, documentation, and best practices for ongoing AI development.
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• Monitor call metrics and ensure high quality assurance across all AI-driven interactions.

Qualifications

• 2–5+ years of experience in dental and medical call center operations, RCM, prior authorization, or insurance verification.(These experience are MANDATORY).
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• Strong understanding of payer-provider workflows, RCM, HIPAA compliance, and healthcare data stand

PREFERRED LOCATION - BANGALORE,MYSORE,CHENNAI,ENTIRE KARNATAKA

THIS COMPLETELY WFH FOR NON -LOCALITIES AND FOR BANGALORE LOCALITES ITS HYBRID MODE

EXPERIENCE -2 TO 5 YEARS

BUDGET - 4 TO 6.5LPA

" DENTAL BILLING /CALLING EXPERIENCE IS MANDATORY"

Click on Apply to know more.