Eightfold
Website:
eightfold.ai
Job details:
Eightfold is a global leader in an AI-native enterprise talent platform, trusted by the world’s largest & most respected Fortune 500 organizations. Our platform is built from the ground up, operating at scale across Azure and AWS, deployed in multiple regions globally, including IL4-compliant environments for the US Government, supporting users in 100+ countries and 30+ languages. Today, Eightfold is at the forefront of agentic AI, delivering intelligent agents that actively drive outcomes across hiring and talent workflows, while much of the industry is still experimenting with prototypes. Backed by over $410M in funding and valued at $2B+, we are defining the next era of agentic talent systems.
What sets Eightfold apart is not just the technology & our mission, but the team behind it. We are a deeply technical, execution-driven organization that values ownership, collaboration, and high standards. Our engineers, product leaders, and go-to-market teams work closely together — in person and across functions — to build systems that scale in the real world. If you’re excited to work on hard problems, move with urgency, raise the bar every day, and help build agentic systems that transform how the world works, Eightfold is the place to do it.
About The Solutions Consulting Team
Eightfold's Solutions Consulting team is in the midst of an exciting transformation - redefining what it means to be a trusted advisor in today's fast-paced, talent-driven world. Our SCs don't just demo features - they tell stories, co-create with prospects and customers, and bring technical credibility and business insight to every conversation. Through storytelling and live demonstration, they help prospects and customers see exactly how they can achieve the vision they have for their talent strategy. The Demo Engineer is what makes that storytelling possible - building and maintaining the demo environments SCs rely on to bring every story to life.
About The Role
Eightfold's Solutions Consulting (SC) team runs live product demonstrations for prospects across industries and geographies. The Demo Engineer is the technical backbone behind those demonstrations: building, populating, and configuring demo environments so that every demo feels tailored, current, and credible to the prospect in front of it. This role sits between engineering and presales - the person will generate and ingest realistic, industry- and geography-specific data, configure demo instances (including JSON-level configuration and light scripting), and build automation (scripts, APIs, and agentic/MCP-based tooling) that lets Solutions Consultants spin up a ready-to-demo instance in minutes rather than hours.
Key Responsibilities
Demo Data Creation & Ingestion
- Generate synthetic demo data relevant to the prospect's industry and region using AI tools - for example, generating candidate profiles with names, locations, and job titles appropriate to a UK-based prospect versus a US- or APAC-based one.
- Ingest data into demo instances using all of Eightfold's supported ingestion methods - XML, CSV, and API - choosing the right method for the scenario.
- Build out data needs across Eightfold's core modules: Talent Acquisition (including CRM features such as campaigns and events) and Talent Management (including organizational hierarchies for line managers, employees, and HR VPs).
Instance Configuration
- Configure demo instances to match specific customer or industry scenarios, including JSON-based configuration.
- Write scripts to transform, clean, or modify data received from or modeled after customer environments.
Automation & Efficiency for the SC Team
- Design and build agents/tooling (via APIs, MCPs, and other integration methods) that can take a prospect name as input and automatically provision a fully configured, industry-appropriate demo instance - removing manual prep work from Solutions Consultants.
- Identify and automate repetitive steps across data generation, ingestion, and configuration to continuously reduce demo turnaround time.
Roadmap Awareness & Instance Reliability
- Stay current with Eightfold's product roadmap and upcoming release items, proactively updating demo instances so they reflect the latest features and capabilities.
- Collaborate closely with the Engineering, Product, and Customer Success teams to keep demo instances reliable and feature-ready - so the SC team can consistently showcase the latest and greatest of the platform.
Cross-Functional Collaboration
- Partner regularly with Solutions Consultants to gather requirements for upcoming demos and prospect scenarios.
- Articulate the proposed technical approach or implementation method clearly to both technical and non-technical stakeholders.
Required Skills & Experience
- 4-7 years of experience in building and supporting demo/sandbox environments, ideally within a SaaS or presales context.
- Hands-on experience with structured data formats and ingestion methods, specifically XML, CSV, and REST APIs.
- Strong scripting ability (e.g., Python, JavaScript, or similar) for data transformation, automation, and light application/database scripting.
- Working knowledge of JSON for application or instance configuration.
- Practical experience using AI tools (e.g., LLM-based tools) to generate realistic, contextually accurate synthetic data at scale.
- Solid understanding of API integration and comfort integrating with third-party or internal APIs; exposure to agentic frameworks or MCP (Model Context Protocol) is a strong plus.
- Excellent communication skills - able to gather requirements from Solutions Consultants, ask clarifying questions, and clearly explain the technical approach being taken.
- Strong problem-solving mindset with the ability to independently manage multiple demo requests and shifting priorities.
- Cross-functional collaborator - comfortable tracking product roadmap and release notes, and working cross-functionally with Engineering, Product, and Customer Success to keep demo environments current and reliable.
Preferred Qualifications (Good To Have)
- Prior experience in HR technology (HCM, ATS, CRM for recruiting, or similar platforms) - not mandatory, but a strong plus.
- Experience supporting presales, solutions consulting, or customer-facing technical teams.
- Experience building internal automation tools or agents using APIs, MCPs, or workflow automation platforms.
What Success Looks Like
Solutions Consultants spend less time manually preparing demo data and more time focused on the prospect conversation, because demo instances - populated with industry- and geography-relevant data across Talent Acquisition and Talent Management modules - can be requested and provisioned quickly and reliably, increasingly through automated, agent-driven workflows.
We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.
Hybrid Work @ Eightfold: At Eightfold, we believe our best work happens when we collaborate closely, learn from one another, and build together. We follow a hybrid work model that combines flexibility with a strong emphasis on in-person collaboration to foster innovation, culture, and rapid execution.
Employees based near our Santa Clara, London, Bangalore, and Noida offices are expected to work from the office three days per week, as we believe regular in-person engagement is essential to how we build high-impact products and strong teams
Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.
Our customer stories- https://eightfold.ai/customers/customer-stories/
Press- https://eightfold.ai/about/press
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