Incident Management Analyst

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions that enable organizations to improve performance, optimize resources, and increase profitability. Deltek's solutions are built for industries that must manage projects, people, and financials in order to remain competitive. With thousands of customers worldwide, Deltek delivers the solutions, expertise, and industry knowledge needed to help organizations do their jobs more effectively and efficiently. The Incident Management Analyst will be responsible for providing incident management, problem management, and change management services to support Deltek's global IT infrastructure and application ecosystem. This role will work closely with the IT Operations and IT Application teams to ensure timely resolution of service incidents and effective implementation of changes to the IT environment.

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions that enable organizations to improve performance, optimize resources, and increase profitability. Deltek's solutions are built for industries that must manage projects, people, and financials in order to remain competitive. With thousands of customers worldwide, Deltek delivers the solutions, expertise, and industry knowledge needed to help organizations do their jobs more effectively and efficiently.