Customer Success Digital Outreach Administrator

In this role, you will create, manage, and iteratively improve planned multi-step digital outreaches using the Gainsight platform. You will gather requirements from the Customer Success team, create artifacts, and manage projects both independently and part of the Customer Success Operations Team. Ability to learn data structures and data sources quickly is expected. Must have Gainsight Administrator experience. Must have digital outreach experience with more than one step in Journey Orchestrator program development.

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.