T&T - Consultant | SAP Hybris BA | Coimbatore | Marketing & Commerce

Key accountabilities · Lead our business analysis and insights by aiming to provide requirements, solution design and analytical skills across a portfolio of change projects designed to improve operating efficiency across the group. o Support the creation of business case documentation for investment approval on various internal projects across the group o Proactively identify and assist in prioritizing opportunities to streamline business and/or system processes. o Improve the company's productivity and revenue generating procedures · Business Operating Units: Work closely with the various INTO operating units to provide better decision making using more effective data based analysis o Using knowledge of business operations to identify and investigate operational needs, problems and opportunities, and leads the implementation of improvements within area of responsibility o Delivering analysis to proactively identify and communicate key trends and issues · Develop a means to foster confidence and respect from both the information technology and business sides of the organization · Recommends strategy, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases, overseeing development and implementation of solutions, · Develop and enhance techniques and reports to improve the depth and efficiency of reporting and analysis across the wider group · Improve presentation capability & business reporting across the wider group · Improve forecasting capabilities across the group Responsibilities: Facilitate the implementation of SAP Commerce Solutions to enhance the clients business functionality and overall performance Participate in the business analysis process and provide product and implementation expertise to clients in how best to implement and use the system, identify scope gaps, advise on workaround solutions when applicable. Provide expertise on the functional use of SAP Commerce, its various administrative cockpits and the SAP Commerce Accelerators. Lead client discussions mapping business requirements to the SAP Commerce platform. Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce and more. Understand SAP Commerce data structures, facilitate discussions about data models and leverage expertise and past experience to anticipate business implications of data modeling decisions and make necessary compromises. Apply expertise and experience to draw insights from analytics data (e.g. AOV, page-views, visits, unique visits, line items per order, conversion rates) to identify opportunities to improve KPI's (key performance indicators) Conduct one-on-one or small group interview sessions to gather required use cases, functional requirements, and technical requirements in order to develop requirement documentation. Provide analytical expertise in identifying, evaluating, and documenting eCommerce system requirements and procedures that are cost effective and meet business objectives and user needs. Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams to communicate engagement scope to client and delivery team members. Serve as an expert in the functional use of SAP Commerce, it's various administrative cockpits and the b2b and b2c accelerators. Accountable to complete assigned work within time specified and communicate status if task delivery dates are at risk. Work with other project delivery team members towards the resolution of business or systems issues. Configure and manage project team collaboration space (Confluence) and issue/task management system (Jira). Understand SAP Commerce data structures, collect product catalog data from client business users, manipulate data for import into eCommerce system and identify data gaps, and perform product data imports into eCommerce system. (Project dependent) Provide eCommerce system demonstrations and training to client business users. (Project dependent) Act as a bridge between the client, technical and creative teams by collecting initial design and UX requirements; providing creative team with example promotions, product info and images; facilitating internal, technical and client design reviews; and ensuring that delivered application remains true to the creative design. (Project dependent) Participate in software design, development, and implementation using relevant eCommerce platforms, specifically SAP Commerce

India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. Deloitte Digital has created a new model for a new age: the creative digital consultancy. We're transforming the digital journey in a way an agency or traditional consultancy alone cannot–now leaders across their entire organization can come to one place to have their ambitions brought to life. We combined the creative and digital capabilities of our studios and the broad reach of an advertising agency with the technical experience, deep business strategy, and relationships of one of the world's largest consultancy to create something that is so much more than the sum of its parts. We can help you imagine bigger and scale as your business grows.