About the role
The primary role of the Senior Consultant is to make direct contributions to client's team by assisting client through the setting up or expanding shared services across various competency like IT, Finance, HR, Procurement etc. The role will entail program management of large program, transition management, risk management, stakeholder management.
The responsibilities of current role may include:
• Manage technology led transformation programs
• Work with internal and client teams to develop and implement work plan
• Analyse technology/process footprint of shared service centres and identify ways to expand the reach and control
• Support engagement team on GBS/VMO activities which includes program management, creating progress trackers, risk management, issue resolution, stakeholder management, leadership asks and updates, governance and performance management, dispute and escalation management
• Understand and analyse impact of various technologies in area of Data, Cloud, Emerging technologies, IT Infrastructure and assist the shared service centres in setting up an operating model to drive programs involving such technologies.
• Identify challenges and risks of running such programs and mitigation steps
• Work closely and collaboratively with teams to analyse client operations, gather data, brainstorm potential options, and make recommendation
• Conduct appropriate market research and analysis to provide insights to client team
• Support GBS/VMO related transformation programs/IT outsourcing programs
• Communicate analysis, recommendations and status updates in both written and oral communication with internal and client stakeholders
About the company
Deloitte is led by a purpose: To make an impact that matters.
Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.