About the role
We are looking for an experienced SAP Commerce Support Engineer to provide technical and functional support for SAP Commerce (Hybris) applications. The ideal candidate will troubleshoot issues, perform system monitoring, and ensure the smooth operation of the e-commerce platform while collaborating with cross-functional teams and managing all deliveries.
Responsibilities:
10+ years' experience with Planning, Architecting, Developing, Customizing & Configurating of a large/global scale SAP Hybris e-commerce platform (B2C and B2B platforms).
In-depth development experience across multiple projects is a must.
Expertise in SAP Hybris e-commerce platform (B2C and B2B platforms), customizing Hybris based e-Commerce Applications, Hybris CMS and e-commerce suite.
Strong understanding of the entire eCommerce development process.
Leading design, development, documentation and implementation using SAP Commerce and meet project objectives within specified time frame parameters and defined requirements.
Serve as knowledge expert for sourcing "deep dive" solution architecture information in Hybris, including issues arising from globalization and localization.
Prepare design diagrams, test/debug programs, and perform solution configuration leveraging an understanding of business process, industry trends, and systems architecture, as needed.
Design and develop high quality backend and frontend code that meets business objectives, quality standards and secure web development guidelines.
Provide strong testing and debugging skills at all levels, including unit, system, integration and performance testing. Ability to effectively perform RCA (Root Cause Analysis), debug and resolve issues and/or defects which may be reported as a result of faults in the production system.
Manage support functions including project milestones, working closely with Development, QA, Release Management, Operations, and end users.
Spontaneous and adaptive to new environments, applications and methods. Always looking for more effective approaches to getting work done.
