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Manager, Client Account Management

Salary

$9.79k - $18.19k

Min Experience

8 years

Location

Costa Mesa, CA

JobType

full-time

About the job

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About the role

We're seeking a proactive self-starter with strong organizational and program management skills, someone who thinks strategically and collaborates naturally. As a Client Account Manager (CAM) in Deloitte's Government & Public Service (GPS) practice, you'll work with senior leaders to strengthen key client relationships and drive account growth. You'll help execute account priorities, deliver strategic solutions, share best practices, and serve as the vital link between the broader firm and the account team. Work You'll Do You will develop and manage initiatives and programs that meet objectives with minimal instruction and a high degree of autonomy. Your responsibilities will include: Building and Sustaining Relationships Plan and execute account leadership meetings and retreats. Manage account strategy and implementation plans, suggesting adjustments as needed. Create targeted content and events to advance client relationships and brand. Delivering the Firm Connect the dots across the organization to bring a comprehensive understanding of Deloitte's offerings to account strategy and delivery. Serve as a brand ambassador by participating in conferences and events. Utilize relevant tools and systems to meet account objectives. Manage the pipeline and support small pursuits by tracking deliverables and submissions. Create and coordinate account materials and content for leaders, pursuits, and proposals. Leading and Developing Others Support talent strategy and culture-building initiatives. Manage and communicate account-related information to ensure team collaboration. Understanding the Business Manage market, client, and competitive intelligence activities to facilitate account growth. Work with client account leaders to identify and address client issues, delivering unique client experiences.

About the company

Deloitte is one of the world's largest professional services networks. It provides audit, consulting, financial advisory, risk advisory, tax, and related services to clients.

Skills

customer relationship management
management
microsoft excel
account management
microsoft powerpoint
microsoft office
business development
program management
mentoring
client services