Customer-CS&D-Product and Innovation-Manager

CUSTOMER STRATEGY & DESIGN | DIGITAL PRODUCT & INNOVATION | MANAGER Locations: New Delhi, Bengaluru, Mumbai ABOUT US The Customer & Marketing offering portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. Customer Strategy and Design (CS&D) offering, as part of Customer & Marketing portfolio, helps companies address the entire range of top management challenges including pursuing new growth opportunities, customer engagement and service strategies, channel strategies, pricing strategies, as well as marketing and sales strategies and efficiencies. The Digital Product & Innovation (DP&I) team partners with our clients to realize their ambitions, helping them launch new experiences—products, services, or entire businesses—that unlock greater efficiencies and profitable growth. Underpinning all of our work is a deep focus on developing strategies and experiences to meet human needs, whether customers, workers, or partners. We make innovation real with every project—and partner across Deloitte to do so. We are a team of who innovators, product strategists, researchers, specialists and visionaries who solve end-to-end product and innovation challenges for our clients. About the Role: As a Manager in the Product and Innovation Design team, you will play a pivotal role in shaping the future of our clients' businesses and our own team. You will be responsible for identifying new growth areas, executing strategic initiatives, and building and growing networks. You will also lead hiring efforts to expand our team and enhance our product capabilities, with a keen focus on leveraging GenAI technologies to drive innovation. KEY RESPONSIBILITIES We are looking for: VISIONARY LEADERS AND STRATEGIC THINKERS Shape the future of business with strategic leadership and thinking Dive deep into market dynamics to identify whitespace opportunities and drive transformative change COMPELLING STORYTELLERS AND STRONG ARTICULATORS Craft presentations and storyboards that help clients visualize value Craft unique propositions to shape human-centered products, services, and solutions STRATEGIC GROWTH DRIVERS AND PRODUCT INNOVATORS Identify new growth areas and conduct market analysis to uncover trends Oversee the development of products, services, and solutions that meet client needs AI / GENAI PIONEERS Stay updated on AI and GenAI disruptions and implement relevant initiatives Foster a culture of innovation by encouraging the adoption of GenAI technologies TALENT MAGNETS AND THOUGHT LEADERS Lead hiring initiatives to attract and retain top talent Provide strategic guidance based on industry best practices and emerging trends Join us in redefining business excellence and innovation. If you are passionate about creating value and driving growth, we want to hear from you.

"Deloitte" is the brand under which independent firms throughout the world collaborate to provide services in a geographic area. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 415,000+ people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions, and successful fast-growing companies. Deloitte in U.S. In the United States, the subsidiaries of Deloitte LLP provide the following services: Audit & Assurance Consulting Financial Advisory Risk Advisory Tax Deloitte Support Services India Pvt. Ltd Enabling Areas (EA) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals and is continually evaluating and expanding its portfolio.