Analyst - Data Analyst, Communications

Collaborate with the team to establish a comprehensive Internal Communications Metrics program, including defining KPIs and setting up metrics by business unit. Develop and implement weekly reporting for the Green Dot communication channel. Produce and analyze communication metrics to derive actionable insights. Generate and maintain weekly, monthly, and quarterly communication performance reports. Support the management of the metrics request form and ensure timely resolution of requests within defined SLAs. Organize and manage metrics community calls; create and share analytical insights with the broader communications community. Oversee operations of the email analytics tool, assist in troubleshooting issues, and coordinate with vendor support and internal ITS teams. Serve as the owner and primary operator of the PoliteMail tool, ensuring smooth functionality and usage across teams.

Deloitte is the brand under which tens of thousands of dedicated professionals from independent firms around the world work together to provide audit and assurance, consulting, risk and financial advisory, risk management, tax, and related services to select clients. Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), comprises these firms. Each DTTL member firm offers specific geographic services and is subject to the laws and professional regulations of the country or countries in which it operates.