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Graduate Technical Support Technician

Min Experience

0 years

Location

Glasgow, Scotland, United Kingdom

JobType

full-time

About the role

At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Graduate Technical Support Technician on our Technical Support Team in Glasgow.

About the company

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play.

Skills

customer service
problem-solving
troubleshooting
technical support