IBM Global Financing
Website:
ibm.com
Job details:
Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
The Regional Delivery Manager is responsible for overseeing the end-to-end delivery of cybersecurity services SOC, GRC, IAM, etc. across regional business units / clients. You will manage a cross-functional team of security professionals, handle high-level escalations, and ensure all services align with
SLAs and security standards.
Core Responsibilities
- Operational Leadership & Delivery
- End-to-End Governance: Drive the delivery of cybersecurity programs, ensuring they are on time, within scope, and on budget.
- Incident Management: Act as the primary regional escalation point for major security breaches or service failures.
- Resource Management: Allocate technical staff and budget resources across multiple regional projects.
- SLA/KPI Tracking: Monitor delivery metrics (e.g., Mean Time to Respond, Vulnerability Remediation rates) and present performance reports to executive stakeholders.
- Strategic Stakeholder Management
- Client Advocacy: Build and maintain relationships with regional business leaders and external clients, acting as a "trusted advisor" for security matters.
- Cross-Functional Liaison: Coordinate between the CISO office, regional teams, Legal, Finance and HR to ensure unified security protocols.
- Vendor Management: Manage third-party security vendors and MSSP contracts within the Sector.
- Risk & Compliance
- Regional Compliance: Ensure all delivery activities comply with local regulations (
- Continuous Improvement: Identify process bottlenecks and implement automation (SOAR/AI) to enhance regional security posture.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
- Technical Expertise
- Deep understanding of Security Operations (SOC), Cloud Security (AWS/Azure/GCP), and Identity & Access Management (IAM).
- Familiarity with modern security stacks: SIEM, SOAR, EDR/XDR, and Zero Trust Architecture.
- Knowledge of Agile and ITIL frameworks for service delivery
Preferred Technical And Professional Experience
Technical Expertise
- Deep understanding of Security Operations (SOC), Cloud Security (AWS/Azure/GCP), and Identity & Access Management (IAM).
- Familiarity with modern security stacks: SIEM, SOAR, EDR/XDR, and Zero Trust Architecture.
- Knowledge of Agile and ITIL frameworks for service delivery
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