About the role
Here at Deliveroo, delivery is at the very core of our business. Service delivery is no exception. That's why we are changing the way service delivery works. We are creating a 24×7 service desk team that can operate like engineers, being involved in important work to improve the impact we have on the business. Yes, there will still be shifts and tickets but with each ticket comes a new opportunity for impact, career development and continuous improvement.
We want you to bring your experience to help shape what service delivery should look like. As we continue to grow we will expose you to the latest technologies as we work toward automation of the boring, leaving interesting challenges to be solved. We're building a world-class, hands-on team that applies creative technology solutions to push scale and attack opportunities with the greatest commercial impact. This is your opportunity to join a focused, nimble team that uses technology in unique and creative ways. You will report to a Service Desk Shift lead and will be based in our office in Hyderabad.
