Tata Consultancy Services
Website:
tcs.com
Job details:
Delievry Manager - US/UK/Middle East Payroll
Must-Have**
• Bachelor's degree in HR, Business Administration, or related
field (or equivalent experience).
• 15+ years of experience with payroll systems, payroll processing,
and/or HRIS platforms (ADP, Paychex, Deel, SAP, Workday, or
similar preferred)
• Experience with ADP Global View and Celegro
• US / UK / Middle East payroll processing exposure
• Global Payroll exp (UAE, Saudi Arabia, US, Canada, LATAM,
Europe, UK, APAC & ASEAN Regions)
• Experience in overseeing a mid-size payroll operations, ensuring
compliance with laws and regulations while managing a team to
deliver accurate and timely payroll processing.
• Payroll implementation exposure
• Transition exposure
• Excellent verbal and written communication skills; delivers
engaging, informative, well thought out presentations
• Analytical abilities, strong judgement and management skills,
ability to work effectively with Business, HR and IT Leaders.
• Strong critical thinking skills
Good-to-Have •Strong understanding of payroll laws, tax regulations, and compliance
requirements
SN Responsibility of / Expectations from the Role
1 Understanding the process, ensuring efficient incident resolution and maintaining customer
satisfaction by monitoring performance, balancing workloads, acting as an escalation point,
and fostering a positive customer service culture
2 Playing end to end QC roles and Training other members on end to end process controls
3 Serves as the primary liaison between the teams and the customers
4 Provides or resolves risks, issues and decisions escalated to their level
5 Preparation of monthly SLA metrics, dashboards and other required reporting
Click on Apply to know more.