Decipher Market Research

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Decipher Market Research - Executive - Customer Service - Voice Process

Salary

₹3 - 5 LPA

Min Experience

0 years

Location

Pune, Maharashtra, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

  • Handle client inquiry via email & chatbot.
  • Handle inbound client calls and queries.
  • Assist the client with any issues they have with their orders, product or services.
  • Educate new, current and potential customers with product & service information.
  • Maintain accurate customer records.

Skills Required

  • Ready to work in Flexible Shift
  • Excellent English written and verbal communication.
  • Familiar with drafting emails and formal messages.
  • Well versed with email handling, client handling and using chatbots.

(ref:updazz.com)

Skills

email
chatbot
client handling
customer service