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Retail Fresher Job

Salary

₹4 - 4.72 LPA

Min Experience

0 years

Location

Mumbai

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Key responsibilities: 1. Ensure a WOW customer experience 2. Greet, smile, and engage with customers to understand their needs 3. Interact and engage with your customers 4. Practise your sport. 5. Master SBRAM/SALES 6. Promote sports by engaging customers through sports communities 7. Practice your sport and inspire customers to join sports communities 8. Stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests 9. Ensure the customer is satisfied 10. Propose the right products & services depending on the needs of customers 11. Use all our channels (in-store, .in, application) to satisfy the customer's needs 12. Know how to offer the Circular TO range 13. Propose the relevant services to the customer (buy back, repair & maintenance, personalisation) 14. Propose and provide to the customer all the available modes of payments. 15. Ensure a smooth check out experience 16. Keep the customer is at the centre of your activity and make yourself available in whatever you are doing 17. Find ways to boost business of your sport in the catchment 18. Suggest and highlight complementary products to enhance customer sport practice experience and boost sales (S+) 19. Ensure product availability by doing reliable, up to date and responsible inventory to support its omnichannel availability. 20. Ensure the signages are updated for the customers (self-informed best choice) 21. Be accountable for delivery (efficiency)

About the company

Founded in 1976 in France, we have set about making the pleasure and benefit of sports available for everyone across the globe. We do that by providing world-class products both for enthusiastic beginners as well as passionate professionals at extremely affordable prices. At Decathlon, we have a unique advantage that very few sports goods retailers can boast of. Our team is powered to design, manufacture and sell products that are technically as superior as they are affordable to all. Our designers and engineers partner with sportspersons across the world adding a new dimension to the design process. This coupled with cutting-edge technology and innovation delivers products that are absolute winners. Our focus on various sports from running to water sports, from racket sports to adventure, from dancing to horse riding - are delivered by our passion brands encouraging our customers to play more.

Skills

sales
customer experience
retail