Debt Recovery Agent

Medius AI

Website: themedius.ai
Job details:

• DRA certification mandatory
• Work from office role for telecollection process in banking/NBFC/fintech sector
• Make outbound calls to customers with overdue payments
• Convince customers to pay or settle their dues through negotiation and follow-up
• Collect payment or obtain a strong commitment to pay on every call
• Update CRM with call logs, outcomes, and follow-up actions
• Do not miss any incoming calls; attend to all calls during working hours
• Be available from 10 AM to 7 PM, Monday to Saturday
• Complete a minimum of 6 hours of talk time daily
• Follow all compliance and communication guidelines strictly
• Fluency in Hindi and at least one regional language required
• Must have a smartphone, good internet connection, and quiet environment
• Strong communication, persuasion, and target-driven mindset required
• Minimum 6 months of experience in telecalling, collections, or customer service preferred

Click on Apply to know more.