CNH
Website:
cnh.com
Job details:
Parts
Job Description
Dealer Parts Support
Requisition ID: 4369
Job Location: Indore - India
Category: Parts
Job Type: Full Time
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About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Dealer Parts Support Manager is responsible for the efficient and accurate management of the dealership parts ordering, supply tracking, liaising with Regional Parts and Service Manager, support both customer and service, Sales department needs. This role involves processing part orders and ensuring the highest level of customer satisfaction through timely and accurate parts availability, Cross functional alignment with CE Indore Plant, Vendor, IT team.
Key Responsibilities
- The Dealer Parts Support Manager is responsible for driving spare parts and lubricant sales, strengthening the dealer network.
- Ensuring seamless order management, timely supply, and inventory optimization across the distribution channel.
- Position requires close coordination with internal cross-functional teams and external channel partners to maximize parts availability, improve customer satisfaction, grow market share, and support business profitability.
- Guide dealers on monthly/weekly parts ordering, safety stock norms, and consumption-based planning.
- Monitor order status, fill rates, backorders, and coordinate resolution with internal teams.
- Ensure high parts availability by working closely with warehouse teams on dispatch and replenishment schedules.
- Train dealer parts teams on ordering systems, catalogue usage, supersession logic, and storage standards.
- Support dealers in implementing CNH commercial policies, schemes, price updates, and credit processes.
- Prepare weekly/monthly MIS reports: sales, availability, forecasts, fill rates, ageing stocks, and initiatives.
- Training to Dealers and Channel Partners for DMS , ePart usage, DMWS and various IT tools
Experience Required
- Education/Qualifications: B.E/ B. Tech, MBA would be an added advantage (not essential)
- Essential experience and skills: 10 to 15 years in Aftermarket Parts Sales / Service, Experience in Construction Equipment Industry would be an added advantage
Preferred Qualifications
- Education/Qualifications: B.E/ B. Tech, MBA would be an added advantage (not essential)
- Essential experience and skills: 10 to 15 years in Aftermarket Parts Sales / Service, Experience in Construction Equipment Industry would be an added advantage
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, We Understand That The Best Solutions Come From The Diverse Experiences And Skills Of Our People. Here, You Will Be Empowered To Grow Your Career, To Follow Your Passion, And Help Build a Better Future. To Support Our Employees, We Offer Regional Comprehensive Benefits, Including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
- Apply Now
- Start applying with LinkedIn
- Please wait...
view audio description
Build a Career Doing Meaningful Work
Join us at the forefront of precision technology, driverless solutions, electrification, and alternative fuels. Be part of a team that makes a difference with their innovative thinking and inspired creativity.
(SPEECH)[UPBEAT MUSIC]
(DESCRIPTION) Title, Working at CNH.A worker, framed by construction equipment, tends to crops in a field.
A farmer oversees the growth of verdant plants.
Text, Grow Together. A diverse group of young women at work in a number of office settings.
Text, Diverse.
Workers in a warehouse. People hard at work in office settings.
Text, Inclusive. A team works together in collaboration. A worker walks through an office. Workers assemble machines. Text, One Team. Text, Flexible.
A sports team; construction workers on the job; men working as a team. Text, At the forefront of Precision Technology. Images of technology and agricultural equipment in the field. Using technology to modernize a wheelchair and modify a vehicle. Text, Digitalization. Text, Electrification. Alternative fuels. Text, Well Being. A dad with his baby on an outdoor swing. A couple of surfers head into the ocean. Text, Our people make the difference. The faces of a diverse group of smiling people. Text, Join us on our journey.
Careers at CNH dot com.
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Job Description
Dealer Parts Support
Requisition ID: 4369
Job Location: Indore - India
Category: Parts
Job Type: Full Time
- Apply Now
- Start applying with LinkedIn
- Please wait...
Key Responsibilities
- The Dealer Parts Support Manager is responsible for driving spare parts and lubricant sales, strengthening the dealer network.
- Ensuring seamless order management, timely supply, and inventory optimization across the distribution channel.
- Position requires close coordination with internal cross-functional teams and external channel partners to maximize parts availability, improve customer satisfaction, grow market share, and support business profitability.
- Guide dealers on monthly/weekly parts ordering, safety stock norms, and consumption-based planning.
- Monitor order status, fill rates, backorders, and coordinate resolution with internal teams.
- Ensure high parts availability by working closely with warehouse teams on dispatch and replenishment schedules.
- Train dealer parts teams on ordering systems, catalogue usage, supersession logic, and storage standards.
- Support dealers in implementing CNH commercial policies, schemes, price updates, and credit processes.
- Prepare weekly/monthly MIS reports: sales, availability, forecasts, fill rates, ageing stocks, and initiatives.
- Training to Dealers and Channel Partners for DMS , ePart usage, DMWS and various IT tools
Experience Required
- Education/Qualifications: B.E/ B. Tech, MBA would be an added advantage (not essential)
- Essential experience and skills: 10 to 15 years in Aftermarket Parts Sales / Service, Experience in Construction Equipment Industry would be an added advantage
Preferred Qualifications
- Education/Qualifications: B.E/ B. Tech, MBA would be an added advantage (not essential)
- Essential experience and skills: 10 to 15 years in Aftermarket Parts Sales / Service, Experience in Construction Equipment Industry would be an added advantage
At CNH, We Understand That The Best Solutions Come From The Diverse Experiences And Skills Of Our People. Here, You Will Be Empowered To Grow Your Career, To Follow Your Passion, And Help Build a Better Future. To Support Our Employees, We Offer Regional Comprehensive Benefits, Including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
- Apply Now
- Start applying with LinkedIn
- Please wait...
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