Cencora
Website:
cencora.com
Job details:
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
We are seeking a highly detail-oriented and analytical Data Quality Specialist (Level 2) to join our dedicated team. In this critical role, you will focus on ensuring data quality and accuracy, and analysis. Your responsibilities will be vital to supporting our onboarding processes, including auditing and validating customer master fields, creating Master Load Templates (MLTs) based on customer-provided documentation, determining credit parameters for specific thresholds and existing accounts, and finalizing account setups to enable customers to place orders.
You will collaborate closely with Data Quality Specialists (Level 1) and cross-functional teams to facilitate successful onboarding and account setup for new customers. If you thrive in a detail-driven environment and are passionate about upholding high standards of data integrity, this is the perfect opportunity for you to advance your career. The ideal candidate will possess a keen eye for detail, excellent problem-solving skills, and a solid understanding of customer master data management and onboarding workflows.
Key Responsibilities
- Data Auditing & Validation: Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards.
- Advanced Documentation Analysis: Lead the analysis of customer-submitted documents to extract and interpret essential data elements, determining setup parameters that align with customer needs.
- Quality Assurance Champion: Conduct meticulous quality checks to safeguard data integrity, identifying, troubleshooting, and resolving discrepancies or errors to ensure all data is complete and reliable.
- Data Integrity Maintenance: Identify and correct discrepancies in customer master data, ensuring high-quality standards for data accuracy and integrity.
- Collaboration: Partner closely with cross functional teams, sales and Customer Engagement Managers to clarify data requirements and resolve any issues related to data input.
- Data Management: Organize and maintain comprehensive records in accordance with company policies, ensuring data is structured and readily accessible for future analysis.
- SAP Expertise: Utilize advanced SAP skills to input, validate, and maintain customer master data and support onboarding processes.
- MLT Creation: Create Master Load Templates (MLTs) based on customer input gathered through document collection processes, ensuring alignment with operational and regulatory requirements.
- Documentation Management: Review and analyze customer documentation to determine load parameters.
- Threshold Credit Setup: Assess and determines credit parameters for new accounts under a specified threshold, ensuring adherence to company policies and procedures.
- Existing Account Adjustments: Review, analyze, and update credit parameters based on existing accounts.
- Account Readiness: Finalize the setup of customer accounts in SAP, ensuring all required data fields are completed and accurate to permit ordering.
- Task-Driven Assignments: Complete specific data entry assignments tied to onboarding workflows while adhering to priority and quality standards.
- Error Identification and Resolution: Identify and escalate data discrepancies or incomplete information to Data Quality Specialists for resolution, ensuring timely corrections.
- Data Updates: Perform updates to customer master records as needed, ensuring compliance with organizational standards.
Bachelor's degree in business, information systems, operations, or a related field, or equivalent experience required. 2+ years of experience in customer onboarding, customer operations, service delivery within moderate‑scope processes, or a related field required. Certification in project, service, process management certifications, quality or process improvement preferred.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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