Data Program & Delivery Manager

NTT DATA North America

Website: nttdata.com
Job details:
Req ID: 359100

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Program & Delivery Manager to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Job Duties: The Technical Data Program & Delivery Manager is responsible for end‑to‑end leadership of large, complex data, analytics, and AI programs, overseeing multi‑disciplinary teams of 20+ professionals while serving as a trusted advisor to senior client stakeholders. This role blends program management excellence, financial and operational rigor, and deep technical thought leadership to ensure delivery of high‑quality, scalable, and business‑impacting data and AI solutions.

This individual owns delivery outcomes, client satisfaction, team performance, and financial health of assigned programs, while actively shaping solution architecture and guiding clients on modern data platforms, advanced analytics, and AI/GenAI adoption.

Key Responsibilities

Program & Delivery Leadership

Lead and govern large-scale data, analytics, and AI programs from initiation through delivery and steady-state operations.

Manage multiple workstreams across data engineering, analytics, platform architecture, AI/ML, and governance.

Establish and maintain program governance, delivery cadence, risk management, and dependency tracking.

Ensure consistent delivery excellence across Agile, hybrid, and waterfall delivery models as appropriate.

Team Leadership & Development

Lead, mentor, and develop cross-functional teams of 20+ resources, including architects, engineers, analysts, data scientists, and program managers.

Build high-performing teams through clear accountability, performance management, coaching, and career development.

Partner with resource management and leadership to ensure optimal staffing, onboarding, and capacity planning.

Client & Stakeholder Management

Act as the primary client-facing leader, managing expectations with executive and senior stakeholders.

Translate business objectives into actionable delivery plans and technical roadmaps.

Proactively manage risks, issues, and escalations while maintaining strong client trust and transparency.

Facilitate executive steering committees, status reviews, and strategic planning sessions.

Financial & Commercial Management

Own program financials, including budgeting, forecasting, revenue recognition, margin management, and cost controls.

Track and manage burn, utilization, and scope changes to ensure financial performance aligns with targets.

Support contract management, change requests, and commercial negotiations in partnership with sales and leadership.

Technical Thought Leadership

Provide hands-on technical leadership and oversight across:

Modern data architectures (cloud data platforms, lakehouse, data mesh)

Analytics and BI enablement

AI / ML and GenAI solutions

Data governance, quality, lineage, and security

Review and guide solution designs to ensure scalability, performance, security, and alignment with industry best practices.

Advise clients on data strategy, platform modernization, and AI adoption, including use case prioritization and value realization.

Stay current on emerging trends and technologies in data, analytics, and AI, and apply them pragmatically to client solutions.

Continuous Improvement & Innovation

Drive delivery excellence through standardization, accelerators, reusable assets, and best practices.

Identify opportunities to improve delivery efficiency, solution quality, and client outcomes.

Contribute to internal thought leadership, whitepapers, playbooks, and community forums.

Minimum Skills Required: 10+ years of experience delivering enterprise-scale data, analytics, and AI programs.

Proven experience leading large delivery teams (20+ resources) across multiple disciplines.

Strong background in technical program or delivery management within complex environments.

Demonstrated experience managing program financials, budgets, and commercial performance.

Deep understanding of modern data architectures, analytics platforms, and AI/ML concepts.

Strong client-facing skills with experience engaging director, VP, and executive-level stakeholders.

Excellent c

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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