Forage AI
Website:
forage.ai
Job details:
Are you an enthusiastic extrovert with a high passion for performance? Do you enjoy working in teams to achieve a common goal together? Are you a detail-oriented person who enjoys going through datasets to identify unique patterns and catch outliers? Is multitasking one of your strengths? If so, then join Forage AI as a Data Operations Specialist!
Responsibilities:
- Develop, QC, audit, and deliver completed and approved datasets meeting predetermined deadlines with a goal of complete accuracy.
- Work with stakeholders at all levels to identify and address process gaps with process improvement ideas that bring efficiency and structure to workflows.
- Assist our AI and RPA models by manually parsing data to help derive insights for automation.
- Interpret and understand client requirements for every project and execute it per the defined rules.
- Perform annotations to help train our ML models.
- Direct and monitor progressand performance of the team.
- Act as a culture carrier and live by all our core values of ownership, commitment, collaboration, agility and innovation, and a growth-oriented mindset.
- Respond to client inquiriesrelated to ongoingprojects.
- Research and troubleshoot issues associated with data and/or tools provided. ● Assess project proposals, provide time estimates then document time and accuracy for evaluation purposes.
- Assist in documentation and continual improvements of SOP’s for internalworkflows.
- Prepare tools and reports that measure and evaluateteam accuracy and productivity.
- Assist in planningand allocation of daily work queues.
- Ensure that complex concepts shared by our stakeholders are accurately documented in a straightforward manner.
- Manage ETAs and deliverables by coordinating with different teams working remotely.
- Display excellent change management and risk management skills at an individual level, during the execution of all tasks.
- Conduct process training sessionsfor new members of a team or project.
Requirements
- Must at least have a bachelor's degree in any stream.
- Must have at least 1 - 2 years of work experience. This can include - Any role that involved building high-quality datasets, or
- Operations roles that may have involved managing business processes, audits, etc., or
- Exposure to client management, including, gathering requirements to build datasets that are customized according to the client’s needs.
- Must be excellent with oral and written communication.
- Must have intermediate to advanced excel skills.
- Must have used SQL while dealing with data.
- Must be able to pay excellent attention to details and have good change management skills.
- Must be a team player and a quick learner with a solution-oriented nature and a positive attitude.
- Availability to work at adaptable and flexible hours.
- An open-minded, motivated self-starter with a positive approach to problem-solving.
- An active listener who can effectively translate instructions into action.
- A quick learner who is tech-savvy and enjoys working with data.
Other Infrastructure Requirements:
Since this is a completely work-from-home position, you will also requirethe following -
- High-speed internet connectivity for video calls and efficient work.
- Capable business-grade computer (e.g., modern processor, 8GB + of RAM, and no other obstacles to interrupted, efficient work).
- Headphones with clear audio quality.
- Stable power connection and backups in case of internet/power failure.
Click on Apply to know more.